Airline rejected your compensation claim? Check whether their excuse holds.

Free 60-second check for EU261, UK261 and Canadian APPR claims. If you are owed money, get a kit that answers the airline with evidence and the right escalation route. Free during our launch phase, delivered by email. You keep 100 % of the compensation.

  • No assignment, no 35 % success fee
  • Evidence from official aviation data

Airlines reject more than half of valid claims on first contact, mostly with “extraordinary circumstances” templates. Most of those rejections do not survive a formal, evidenced reply.

Check your flight (free)

1 · Your flight
2 · What happened
Counted when the aircraft door opened at the final destination, not departure delay.
3 · Where is your claim

No account, no email needed for the check. Indicative assessment, not legal advice.

How it works

1

Check for free

Enter your route, airline and what happened. We compute distance, applicable law and the amount, and read the airline’s excuse against EU court rulings.

2

Get the kit

One fixed price. You receive a rebuttal or claim letter, paste-ready form text, and an evidence pack built from Eurocontrol delay data and airport weather for your flight day.

3

Escalate with deadlines

If the airline still stalls, we tell you exactly which free regulator or ADR scheme to file with, when, and how, or how to use the small claims court.

Why not just use a claims agency?

For a typical €400 claim, the three options look like this.

Claims agencyDo it aloneThis kit
What you keep€200 to €300 (fees of 25–50 % incl. legal surcharge)€400
Who signs the claimAgency (you assign your claim)YouYou
Evidence against the excuseSometimes, after monthsYou search yourselfIncluded, from official data
Time to money4 weeks to 18 monthsDepends on your persistenceYour pace, with deadlines pre-set
Weak casesOften declined silentlyYou find out lateWe tell you upfront

Questions

Is this legal advice?

No. The checker and the kit are software that assembles documents from your inputs and public data. We are not a law firm and do not assess your individual case. For binding advice, consult a lawyer or your national consumer centre.

Which flights are covered?

EU261: all flights departing from the EU, Iceland, Norway or Switzerland, and flights arriving there on an EU airline. UK261: flights departing the UK, and flights into the UK on a UK or EU airline. APPR: flights to, from or within Canada. The 3-hour threshold and the €250/€400/€600 amounts remain in force under the 2026 EU reform.

Why does the airline’s reason matter so much?

Airlines only escape compensation for “extraordinary circumstances” they can prove. EU courts have ruled that technical defects, crew shortages and the airline’s own strikes are not extraordinary. Weather and air traffic control can be, but only if they actually hit your flight. The kit documents this with data.

What if my case is weak?

The free check tells you. If the airline’s reason is usually accepted (e.g. an air traffic control strike), we say so before you pay anything.

Where does the evidence come from?

Eurocontrol publishes daily air traffic flow management delay data by cause, and historical airport weather reports (METAR) are public. We pull both for your flight day and attach them to your letter.

How long do I have to claim?

It depends on the country whose courts would hear the case: 6 years in England and Wales, 3 years in Germany, 5 in France and Spain, 2 in Italy and the Netherlands, 1 year in Canada. The 2026 EU reform introduces a much shorter deadline for flights from late 2027 on.